M1
All Systems Operational
Dashboard Operational
Market Data ? Operational
ACH Transfers ? Operational
Trading ? Operational
Borrow ? Operational
Account Signup Operational
Statements & Confirms Operational
Performance Operational
Spend ? Operational
Help Center Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024
Resolved - This incident has been resolved.
Jun 18, 09:04 CDT
Identified - We are currently experiencing a trade window delay. Our team has identified the issue and we are working to get today’s trades back on track. Thank you for your patience. We will provide another update when trades resume.
Jun 18, 08:52 CDT
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - Due to a display issue, some clients were seeing a doubled effect of their manual orders on their displayed buying power. This issue has now been corrected.

If you were unable to place a trade due to the buying power display issue, please reach out to us by noon ET by: logging in, clicking “Help” in the lower left corner on Web or tapping "Client Support" on Mobile and selecting "I had an issue with this morning's trade window."

The morning trade window ran as normal for the majority of clients.

Jun 12, 09:35 CDT
Identified - Due to a display issue, clients will temporarily see a doubled effect of their manual orders on their buying power. The team is working on a fix and trading will not be impacted.
Jun 12, 08:26 CDT
Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 10:30 CDT
Identified - Some clients were unable to place manual orders for execution during this morning’s trade window. This issue only impacts manual orders. AutoInvest is not impacted. Our team is currently working on a fix and will process orders thereafter. Thank you for your patience.
Jun 11, 08:54 CDT
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.