Service Outage

Incident Report for M1

Resolved

This incident has been resolved.

Posted Jun 13, 2023 - 17:19 CDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 13, 2023 - 16:41 CDT

Update

We are continuing to work on a fix for this issue.

Posted Jun 13, 2023 - 14:45 CDT

Identified

Due to a widespread AWS service outage, we are currently experiencing partial web and app outages. The afternoon trade window was not impacted, but trade activity is not being reflected.

We appreciate your patience while this issue is resolved.

Posted Jun 13, 2023 - 14:28 CDT

This incident affected: Dashboard, Account Signup, and Statements & Confirms.